Expert FAQs

Who can become an expert on the platform?

Experts are successful customers of participating companies who have agreed to share their experiences with prospective buyers. These individuals have hands-on experience with the product or service and can provide authentic, unbiased insights about their implementation and results.

What's in it for the experts?

Experts get to expand their professional network, share their knowledge and experiences, and potentially earn rewards for their time and insights. It's an opportunity to build their personal brand while helping others make informed decisions.

User Profile

How do I sync my LinkedIn profile?

Our LinkedIn integration allows:

• One-click profile import

• Automatic updates

• Professional history verification

• Network visibility options

How are completed calls tracked?

The platform automatically tracks:

• Conversation history

• Duration metrics

• Feedback scores

• Earnings records

How do I manage my availability?

Calendar management features include:

• Google/Outlook integration

• Custom availability settings

• Time zone management

• Temporary pause functionality

What performance metrics are available?

Your dashboard shows:

• Conversation completion rates

• Buyer satisfaction scores

• Response time metrics

• Earnings analytics

• Program participation levels

Conversations with Buyers

How long is an average conversation?

Typical conversations last 10-30 minutes, though it varies by program and buyer.

Are there guidelines for structuring sessions?

We provide best practices including:

• Opening introductions

• Experience sharing framework

• Question handling approaches

• Time management tips

• Closing recommendations

What information should I share?

Guidelines for sharing include:

• Your implementation experience

• Results and outcomes

• Best practices and lessons learned

• General industry insights

• Avoid confidential details or sensitive data

Is there a limit to meetings?

You can set your own limits and availability. The platform helps manage:

• Daily/weekly maximums

• Break periods

• Time zone preferences

• Availability windows

Rates

How much can you earn per conversation?

Earnings vary by program but typically range from $50-$200 per conversation, with potential for higher rates based on expertise and demand.

How do I negotiate my rates?

Rates are set by a company for each program which is visible on the program's detail page.

Payouts

What payout options are available in the US?

Local Bank Transfers, ACH, RTP, Venmo, CashApp, PayPal, Gift Cards.

Do I have to pay taxes on payouts in the US? 

Yes, you’ll need to file 1099s directly with the IRS and state tax agencies. Our payouts partner Dots will automatically send you a 1099 form.

How long will it take to receive my payout?

Once you click on withdraw it depends on the payout option you selected. Payouts to digital wallets (Venmo, Paypal, etc) are often processed within minutes; however, the exact timing can vary based on the specific wallet’s processing capabilities. ACH Transfers (U.S.) typically take 3-5 business days to process.

Are there any fees associated with being an expert on the platform?

There are no fees associated with being an expert.

What payout options are available globally? 

Global: PayPal, Gift Cards, Local Bank Transfers. Americas: ACH (US), RTP (US), Venmo (US), CashApp (US), Interac (Canada,) CLABE (Mexico). Australia: BPAY. Africa: M-PESA (Kenya), PayGate (South Africa). Europe: Bacs (UK), SEPA PrivatBank (Ukraine), Asia UPI (India), bKash (Bangladesh), GoPay (Indonesia), FPS (Hong Kong), DuitNow (Malaysia), GCash (Philippines), GrapPay (Philippines, Indonesia), Shopee Pay (Philippines), PayNow (Singapore).

What countries are supported for payouts?

Over 150+ countries are supported except these: Burundi, Comoros, Democratic Republic of the Congo, Equatorial Guinea, Eswatini, Liberia, Libya, Mauritania, Sao Tome and Principe, Somalia, Seychelles, South Sudan, Sudan, Zimbabwe, Cuba, Afghanistan, Bhutan, Brunei, Iran, Iraq, Kiribati, Kyrgyzstan, Lebanon, Maldives, Myanmar, Palestine State, Syria, Tajikistan, Timor-Leste, Turkmenistan, Tuvalu, Uzbekistan, Yemen, Albania, Belarus, Monaco, Montenegro, North Macedonia, Russia.